Shipping Policy

CAST • RIG • EXPLORE

Shipping Policy

Processing, delivery, tracking, packaging, and destination guidance.

Last updated: October 9, 2026

Processing

Orders are generally prepared within 1–5 business days. Holidays, demand, availability, verification, and exceptional events may extend processing.

Delivery estimates

Delivery windows are estimates, not guarantees, and may change because of customs, weather, carrier capacity, remote destinations, or external events.

Tracking and split parcels

Tracking is supplied when available. Items may ship separately because of size, protective packaging, stock location, or fulfillment routing.

Address responsibility

Customers must provide a complete deliverable address. Changes cannot be guaranteed after fulfillment; reshipment caused by incorrect or refused addresses may be chargeable.

Duties and restrictions

Unless checkout states otherwise, recipients may be responsible for duties, taxes, brokerage, and local charges. Destination restrictions may apply.

Pet products

Fishing rods, tackle boxes, sharp tools, lures, fragile components, and multi-part gear may require protective or separate packaging. Packaging size may differ from assembled dimensions.

Loss or damage

Inspect promptly. Keep packaging and email photos of the parcel, label, packaging, full product, and affected area while review is open.

Mandatory rights

Risk and title transfer as provided by applicable law and agreed terms. Nothing here limits rights that cannot legally be excluded.

Company information

Brandzervango™
BusinessFishing tackle and angling accessories
CompanyXiamen Yiwen E-Commerce Co., Ltd.
OwnerLu Hongqian
Emailservice@zervango.com
Phone+86 130 2550 3000
Business addressUnit 905-09, Kangli Financial Building, No. 9 Yilan Road, Guanyinshan International Business Operation Center, Siming District, Xiamen City